11/15/2022 0 Comments Easy history easycatalog![]() Product content makes it easier to research This is why Customer Experience Management, or CXM, has risen to the forefront of online selling and online marketing. Customer experience is key to determining which visitors become customers and which wander away empty handed. With high expectations and the ability to jump between eCommerce websites, in mere seconds, across multiple devices, customer experience rules the day. According to the latest report from Salesforce 73% of customers say that a better experience makes them more likely to choose the company. The power has shifted from the seller to the buyer. This article summarizes the most important considerations regarding accelerating your customer experience. In the digital age, your business needs more than an online shopping cart – it needs a complete eCommerce suite with all the tools you need to provide digital experiences that win over your customers and outpace your competition. Read on and discover how you can optimize your customer experience and accelerate your e-business! This article shows you that having a webshop with a “Buy Now” button and a shopping cart are not enough to satisfy any customer accustomed to extensive self-service, and personalized eCommerce, when they do business online. Those businesses having trouble often underestimate what today’s customer demands from a satisfying online experience. Do you want to know why some companies fail at online selling while others thrive? Well, the winners understand that in the impatient world of eCommerce, where your competition is merely a click away, optimizing the customer experience is crucial for successful eCommerce business. ![]()
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